Phone: (877)4STARLUST

Your cart is currently empty.

Refund policy

Returns 

All returns must be:

  • Unworn
  • Returned within 31 business days from the time the item arrives to you
  • Have no signs of wear or damage
  • In its original condition 
  • In all original packaging (box and pouch included)

Please return your order back to us in the original packaging it came in. No oversized or large boxes will be accepted as this increases shipping rates. Starlust Jewelry will not be responsible for increased fees due to large packaging and reserves the right to deduct additional shipping fees from the refunded amount when applicable. Should the returned item not meet the above return guidelines, Starlust has the right to deny a return and have the item re-shipped to customers at the customers expense.

Note: Items purchased through a third-party vendor (outside of starlustjewelry.com) must be returned through the company that it was purchased from.
Refunds
From the day your return parcel is delivered to our manufacturing facility, it takes up to 5-10 business days for our returns team to process. 

To Start a Return
Please mail the item to:
Starlust, LLC
Attn: Returns Dept.
113 Church Street, Ste. 301
Burlington, VT 05401
Please send us an email with the tracking number so that we may track the package coming back. You can simply respond to any of the emails that were sent to you during the purchase confirmation process.
Please feel free to contact us with any questions at (888)4STARLUST / (888)478-2758